Question 1

How do I rent a car on Wheels On Rent?

Accepted Answer

Simply browse available cars, choose your preferred one, select the rental period, and complete the booking online or via WhatsApp.

Question 2

Do you offer delivery of the rental car?

Accepted Answer

Yes, we offer delivery and pickup services across Dubai, Abu Dhabi, and other Emirates.

Question 3

Is insurance included in the rental?

Accepted Answer

Yes, basic insurance is included. You may opt for additional coverage at the time of booking.

Question 4

Is a security deposit required?

Accepted Answer

Yes, most rentals require a refundable security deposit. The amount depends on the car type.

Question 5

Do you offer hourly rentals?

Accepted Answer

Hourly rentals are currently not available. Our rentals start from 1-day minimum.

Question 6

How can I register as a vendor?

Accepted Answer

Vendors can register on our platform and choose a subscription plan. Once approved, they can start listing cars.

Question 7

What are the vendor subscription plans?

Accepted Answer

Basic AED 299/month for 5 listings, Premium AED 599/month for 15 listings, Elite AED 999/month for unlimited listings.

Question 8

Do you offer chauffeur services?

Accepted Answer

Yes, chauffeur services are available with selected vehicles. You can choose this option during booking.

Question 9

What is your cancellation policy?

Accepted Answer

Cancellations made 24 hours in advance are eligible for full refunds. Last-minute cancellations may incur charges.

Question 10

What payment methods do you accept?

Accepted Answer

We accept Cash, Credit Cards, and Online Payments.

Toyota Hiace in Dubai With Driver

CAR OVERVIEW